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It all began with a dumpster, a problem, and a woman with a plan.  Our owner and CEO, Dorothy, observed an overnight installation program falling apart, solely due to a lack of dumpster management.  No one knew when the dumpster would arrive, what it was for, or where it was placed.  Store managers were turning drivers away left and right, trip fees were stacking up, and crews were arriving for night work without a dumpster.  Dorothy stepped in and began coordinating with each store manager, delivery driver, and crew to make sure everyone was on the same page.  Services were requested, executed, and confirmed.  Suddenly, projects were started and finished on-time. Trip fees vanished.  Crews were happy and moving smoothly - Container Management was born.

Dorothy built up her customer list by word of mouth – apparently construction is chock full of problems in desperate need of her proactive support and coordination. She answered each call personally, making notes on index cards as she drove carpool with her kids in the backseat.  Even today, a decade later, most of those customers still call Dorothy on her cell phone for whatever they need.

Eventually, the business had grown so much Dorothy expanded her team and her vision, adding account managers to the mix and every type of equipment you could imagine to the list.  The standard of service and personal attention that began with Dorothy has been instilled in every member of our Container Management team.  We look at you, our customers, as though you are in the office next door and work to be excellent custodians of your time and money.  Your problems are our passion – and it all started with a dumpster, a problem, and a plan.

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Your Problems – Our Passion

The construction industry is infamous for missed deadlines, exceeded budgets, and vendor miscommunication.  Before we deliver, our account managers have done their research and gathered all the information necessary for a seamless job, start to finish.  Any possible problems have been eliminated and any special requirements or restrictions are laid out clearly to remove any guesswork.  Our clear communication keeps your project managers in the loop, your sites consistently serviced, and your money where it should be – under budget.  Our transparency is our trademark and we operate as though your office is ours.  We work nationally, so no matter where you are, we are your local source for excellence.

One Call – Every Answer

With one call, you have access to everything onsite at any hour.  Though drivers don’t always run 24 hours, we do!  When that last minute project crops up, we answer. When your crew forgot to call in for service, we answer. When you have pavers coming, and need that storage container picked up on a Saturday, we answer.  We are the only number you need to know – dumpsters, containers, toilets, lifts, and so much more – we answer the call and make your life easier. 

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Some of the happy, problem-free people say....

"Just wanted to take a moment and send a shout out to you and your team! You came through on all of our last min requests for Dumpsters and storage containers! Thank you very much! We are working with our partners on this project to get further ahead for these future needs. "

Director - a last minute, multi-store program that included storage containers with next day requests for delivery - conquered!


"Everything went extremely well last year, and hope to be able to do work with you again."

Director of Operations - our invitation to coordinate the dumpsters and portable toilets for the Austin Symphony's 4th of July event - get ready, here we come again!


"You are FABULOUS!!!!!"

Project Administrator - the response when the crew was desperate for a Saturday service and one of our Account Managers talked the hauler into coming in as a special favor - Our relationships hard at work for you!


Hey all

Just wanted you to be aware I brag about your customer service on a regular basis.  We’re constantly impressed with your professionalism, response time and friendly attitude.  Goes a long way and we pass along your company information anytime we can.

Director of Operations - an overnight job that dropped in our lap day of, needing lifts for that night - delivered!


" Thanks Heather! I am still learning so thanks for being understanding!"

Project Manager - new to using us and a little confused on exactly what was needed, but we walked him through it and got him taken care of with a smile - we are your partner from step one!


"I just wanted to reach out and say hello, and also wanted to let you know what a great job your team has been doing for us! It is always a pleasure working with you guys. Thank you for your service."

Senior Account Manager -a 200+ store program involving 1 night installs that required specific dumpster delivery and removal times - no wiggle room and yet? Success!


"Thanks for the quick turnaround Carter – we appreciate the response time tremendously!!" 

Vice President of Operations - this crew needed a 20ft storage container delivered within hours for a surprise shipment - delivered!


"Thank you for taking the time to review, and assisting us in resolving this matter. It is greatly appreciated."

Project Coordinator - there was a question of  rates with one location, we researched it further and adjusted to do right by our customer - transparency hard at work!


"Nope we are good let’s keep it going !"

Senior Project Manager - the reply when checking on our customer's satisfaction with our management of their 99 store program with tight delivery / removal dates - clear communication gives our customer a chance for feedback - especially our favorite kind, positive!


"You all have great customer service.  Best I have ever dealt with.  Pass it along :)  I have another company trying to get my business (NO WAY)"

Project Coordinator


“We appreciate all you do for us, truly! Before I found Dorothy, and we had to manage all those dumpsters all over the country.  In my eyes, you guys can do nothing wrong! (: ”

Office Manager


“Wonderful! You're the greatest!!! I'm glad you are up to speed on the processes, as with me being new...I am still learning so I cannot thank you and your crew enough for being consistent, helpful, and friendly! It makes learning easier!! ”

Administrative Assistant

______________________________________________________________________________

 "I know you hear this all the time, but I have to say it anyway: y'all are the best.  You make us look good and I won't be shy telling everybody.  Thanks!"

Installation Project Manager


"Thanks, you guys are the best!"


Project Manager Assistant


"I can't thank you guys enough for being SO SO accommodating with this mess! Thank you,"

Administrative Assistant


"Wonderful!  Thank you for your emails!  I look forward to working with you!  Enjoy the day!"

Administrative Assistant


"Thank you for your excellence customer service."

Office Administrative Assistant


"Absolutely outstanding service."

Site Superintendent


"You keep offering service like this you’re going to corner the market."

Project Manager


"Y'all are amazing!! This store is a chore and y'all are the first thing to go smooth lol! Thank you so much!"

Project Coordinator


 

Dorothy Hammel

Dorothy Hammel

Chief Executive Officer / Owner

Dorothy proves you really can "have it all" -- with a quick wit, great smile and a brain for business, this woman invests her time and energy in bettering everyone around her.  Her staff is a shining example of a team well cared for and excited to show up for work every day.  Heck, there are customers she has had from day one who can catch her on her cell, have a quick chat and get taken care of!  Hands on, heart in -- that's the Dorothy way. 

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Some of the happy, problem-free people say... Some of the happy, problem-free people say...

Some of the happy, problem-free people say...

 

Some of the happy, problem-free people say....

 

"Just wanted to take a moment and send a shout out to you and your team! You came through on all of our last min requests for Dumpsters and storage containers! Thank you very much! We are working with our partners on this project to get further ahead for these future needs. "

Director - a last minute, multi-store program that included storage containers with next day requests for delivery - conquered!


"Everything went extremely well last year, and hope to be able to do work with you again."

Director of Operations - our invitation to coordinate the dumpsters and portable toilets for the Austin Symphony's 4th of July event - get ready, here we come again!


"You are FABULOUS!!!!!"

Project Administrator - the response when the crew was desperate for a Saturday service and one of our Account Managers talked the hauler into coming in as a special favor - Our relationships hard at work for you!


Hey all

Just wanted you to be aware I brag about your customer service on a regular basis.  We’re constantly impressed with your professionalism, response time and friendly attitude.  Goes a long way and we pass along your company information anytime we can.

Director of Operations - an overnight job that dropped in our lap day of, needing lifts for that night - delivered!

 

" Thanks Heather! I am still learning so thanks for being understanding!"

Project Manager - new to using us and a little confused on exactly what was needed, but we walked him through it and got him taken care of with a smile - we are your partner from step one!


"I just wanted to reach out and say hello, and also wanted to let you know what a great job your team has been doing for us! It is always a pleasure working with you guys. Thank you for your service."

Senior Account Manager -a 200+ store program involving 1 night installs that required specific dumpster delivery and removal times - no wiggle room and yet? Success!


"Thanks for the quick turnaround Carter – we appreciate the response time tremendously!!" 

Vice President of Operations - this crew needed a 20ft storage container delivered within hours for a surprise shipment - delivered!


"Thank you for taking the time to review, and assisting us in resolving this matter. It is greatly appreciated."

Project Coordinator - there was a question of  rates with one location, we researched it further and adjusted to do right by our customer - transparency hard at work!


"Nope we are good let’s keep it going !"

Senior Project Manager the reply when checking on our customer's satisfaction with our management of their 99 store program with tight delivery / removal dates - clear communication gives our customer a chance for feedback - especially our favorite kind, positive!


"You all have great customer service.  Best I have ever dealt with.  Pass it along :)  I have another company trying to get my business (NO WAY)"

Project Coordinator


“We appreciate all you do for us, truly! Before I found Dorothy, and we had to manage all those dumpsters all over the country.  In my eyes, you guys can do nothing wrong! (: ”

Office Manager


“Wonderful! You're the greatest!!! I'm glad you are up to speed on the processes, as with me being new...I am still learning so I cannot thank you and your crew enough for being consistent, helpful, and friendly! It makes learning easier!! ”

Administrative Assistant

______________________________________________________________________________

 "I know you hear this all the time, but I have to say it anyway: y'all are the best.  You make us look good and I won't be shy telling everybody.  Thanks!"

Installation Project Manager


"Thanks, you guys are the best!"


Project Manager Assistant


"I can't thank you guys enough for being SO SO accommodating with this mess! Thank you,"

Administrative Assistant


"Wonderful!  Thank you for your emails!  I look forward to working with you!  Enjoy the day!"

Administrative Assistant


"Thank you for your excellence customer service."

Office Administrative Assistant


"Absolutely outstanding service."

Site Superintendent


"You keep offering service like this you’re going to corner the market."

Project Manager


"Y'all are amazing!! This store is a chore and y'all are the first thing to go smooth lol! Thank you so much!"

Project Coordinator


 

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Carly Bannister

Carly Bannister

Director of Operations

Carly has arguably the ugliest dog in Austin - if only they gave prizes for such achievments. 

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Carter Greenwell

Carter Greenwell

Account Manager

This ex-Virginian is not a basketball kind of guy.  I repeat: Not a basketball guy!  

Topics up for discussion: Texas county, baseball, and Will Ferrell movies.  Discuss! 

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Customer Service Customer Service

Customer Service

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Claymus Roper

Claymus Roper

Account Manager

Clay is a super weirdo.  And we love it!

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Work For Us Work For Us

Work For Us

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LeeMar Bratley, Jr.

LeeMar Bratley, Jr.

Account Manager

I like to stay active, compete, and take on challenges. And by challenges, I mean fighting the urge to eat pizza every day. 

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CMI Wants You!!

CMI Wants You!!

Come join our team!

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Nationwide Nationwide

Nationwide

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Heather Green

Heather Green

Account Manager

So Heather just recently moved to Austin (like the other 90% of America) from Florida with her fiancé and puppy, but we try not to hold that against her... Just take a look at her "puppy" and you'll understand why.

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Valerie Gallegos

Valerie Gallegos

Accounts Payable

When not loudly cheering on the Aggies, Rangers, or Cowboys in all the games, she can be found running all the races or reading all the books. Tries to claim she's just a child at heart but really she's just a huge nerd. 

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Love our Website?

Love our Website?

Join our team and be part of it.

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Benjamin Myers

Benjamin Myers

Accounts Receivable

Benjamin is a native Texan.  He has a chocolate lab named Augustus Gloop, an affinity for all things Britney, and a near unhealthy obsession with his hair.  He also makes what could quite possibly be the best pecan pie in the world.

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Talk To A Live Person At 3 a.m. Talk To A Live Person At 3 a.m.

Talk To A Live Person At 3 a.m.

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Sandra Davila

Sandra Davila

Accounting Manager

When Sandra isn't hard at work or cruising her Mustang, she is a dedicated wife, super mom, organizational extraordinaire, cancer survivor, and recovering peanut M&M addict.

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Chelsea Gregory

Chelsea Gregory

Accounts Receivable

As an Indiana native, Chelsea has had to work hard over the years developing a fun personality. She's still not quite there yet, but boy has she come a long way. 

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#funkydumpsterbunch Out And About #funkydumpsterbunch Out And About

#funkydumpsterbunch Out And About

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Rebeka Perales

Rebeka Perales

Accounting Assistant

Born and bred Austinite (another unicorn), super mommy, and HEAVY READER... We're talking like four books a week kind of heavy.  (Where is she finding this time?!)
 
Oh, and she loves wine and Reese's -- hopefully, not together.
 
She'd like to kindly leave everyone with this note: 
DON'T MOVE HERE, WE'RE FULL ;)
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This Could Be You

This Could Be You

Wanna Work for one of Austin's 2015 Best Places to Work?

If you think you have an incredible knack for customer service and won't shy away from hard work, this spot could be yours.

 

Go to our employment page and let us know what awesome skills you'd like to share with us!

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Blake Bissett

Blake Bissett

Account Manager

It's hard to find a native Austinite these days (like unicorns), but we sure snagged ourselves one here! This rarity enjoys spending time with his superhero family and sidekick dogs.

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Bailey Lapham

Bailey Lapham

Account Manager

Bargain shopping was invented for this ginger (we're using it as a term of endearment -- she's the good kind). A free spirit for sure!  She's already lived in Tokyo, Spain, and Austrailia.  'Atta girl!

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Nestor Dominguez

Nestor Dominguez

Account Manager

It's all about football, fighting, and family.  Let me be more clear:

I worship at the alter of the Fighting Irish.  When I can't root for the boys in blue and gold, I get down with some MMA - which takes care of the first two "f's".  But most importantly, I'm a father and soon to be husband.  And we didn't name our baby boy "Periwinkle" or "Juicebox".  Get real.  

He is Maximiliano.

 

 

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You Want To Work With Us

You Want To Work With Us

This could be you

We're always looking for awesome Austinites to add to our growing roster.  If you think you've got something to add to our amazing team, tell us why at: info@cmi-usa.com.

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