Our owner and CEO, Dorothy, observed an overnight installation program falling apart, solely due to a lack of dumpster management. No one knew when the dumpster would arrive, what it was for, or where it was placed. Store managers were turning drivers away left and right, trip fees were stacking up, and crews were arriving for night work without a dumpster. Dorothy stepped in and began coordinating with each store manager, delivery driver, and crew to make sure everyone was on the same page. Services were requested, executed, and confirmed. Suddenly, projects were started and finished on-time. Trip fees vanished. Crews were happy and moving smoothly - Container Management was born.
Dorothy built up her customer list by word of mouth – apparently construction is chock full of problems in desperate need of her proactive support and coordination. She answered each call personally, making notes on index cards as she drove carpool with her kids in the backseat. Even today, a decade later, most of those customers still call Dorothy on her cell phone for whatever they need.
Eventually, the business had grown so much Dorothy expanded her team and her vision, adding account managers to the mix and every type of equipment you could imagine to the list. The standard of service and personal attention that began with Dorothy has been instilled in every member of our Container Management team. We look at you, our customers, as though you are in the office next door and work to be excellent custodians of your time and money. Your problems are our passion – and it all started with a dumpster, a problem, and a plan.