Chief Executive Officer / Owner
Dorothy proves you really can "have it all" -- with a quick wit, great smile and a brain for business, this woman invests her time and energy in bettering everyone around her. Her staff is a shining example of a team well cared for and excited to show up for work every day. Heck, there are customers she has had from day one who can catch her on her cell, have a quick chat and get taken care of! Hands on, heart in -- that's the Dorothy way.
Some of the happy, problem-free people say...
Some of the happy, problem-free people say....
"Just wanted to take a moment and send a shout out to you and your team! You came through on all of our last min requests for Dumpsters and storage containers! Thank you very much! We are working with our partners on this project to get further ahead for these future needs. "
Director - a last minute, multi-store program that included storage containers with next day requests for delivery - conquered!
"Everything went extremely well last year, and hope to be able to do work with you again."
Director of Operations - our invitation to coordinate the dumpsters and portable toilets for the Austin Symphony's 4th of July event - get ready, here we come again!
"You are FABULOUS!!!!!"
Project Administrator - the response when the crew was desperate for a Saturday service and one of our Account Managers talked the hauler into coming in as a special favor - Our relationships hard at work for you!
Just wanted you to be aware I brag about your customer service on a regular basis. We’re constantly impressed with your professionalism, response time and friendly attitude. Goes a long way and we pass along your company information anytime we can.
Director of Operations - an overnight job that dropped in our lap day of, needing lifts for that night - delivered!
" Thanks Heather! I am still learning so thanks for being understanding!"
Project Manager - new to using us and a little confused on exactly what was needed, but we walked him through it and got him taken care of with a smile - we are your partner from step one!
"I just wanted to reach out and say hello, and also wanted to let you know what a great job your team has been doing for us! It is always a pleasure working with you guys. Thank you for your service."
Senior Account Manager -a 200+ store program involving 1 night installs that required specific dumpster delivery and removal times - no wiggle room and yet? Success!
"Thanks for the quick turnaround Carter – we appreciate the response time tremendously!!"
Vice President of Operations - this crew needed a 20ft storage container delivered within hours for a surprise shipment - delivered!
"Thank you for taking the time to review, and assisting us in resolving this matter. It is greatly appreciated."
Project Coordinator - there was a question of rates with one location, we researched it further and adjusted to do right by our customer - transparency hard at work!
"Nope we are good let’s keep it going !"
Senior Project Manager - the reply when checking on our customer's satisfaction with our management of their 99 store program with tight delivery / removal dates - clear communication gives our customer a chance for feedback - especially our favorite kind, positive!
"You all have great customer service. Best I have ever dealt with. Pass it along :) I have another company trying to get my business (NO WAY)"
“We appreciate all you do for us, truly! Before I found Dorothy, and we had to manage all those dumpsters all over the country. In my eyes, you guys can do nothing wrong! (: ”
“Wonderful! You're the greatest!!! I'm glad you are up to speed on the processes, as with me being new...I am still learning so I cannot thank you and your crew enough for being consistent, helpful, and friendly! It makes learning easier!! ”
"I know you hear this all the time, but I have to say it anyway: y'all are the best. You make us look good and I won't be shy telling everybody. Thanks!"
Installation Project Manager
"Thanks, you guys are the best!"
Project Manager Assistant
"I can't thank you guys enough for being SO SO accommodating with this mess! Thank you,"
"Wonderful! Thank you for your emails! I look forward to working with you! Enjoy the day!"
"Thank you for your excellence customer service."
Office Administrative Assistant
"Absolutely outstanding service."
"You keep offering service like this you’re going to corner the market."
"Y'all are amazing!! This store is a chore and y'all are the first thing to go smooth lol! Thank you so much!"
Samantha’s Quad Axle brings all the boys to the rink. 15 years as a competitive figure skater will do that for you. Her and fiance Jonathan are of Connecticotian decent (Connecticotian - Definition: from Connecticut—Nutmegger also accepted), relocating to Austin early 2016. Recently incorporated into the household is Golden Retriever puppy, Cooper. A door is what a dog is perpetually on the wrong side of.
Accounts Payable - Team Lead
When not loudly cheering on the Aggies, Rangers, or Cowboys in all the games, she can be found running all the races or reading all the books. Tries to claim she's just a child at heart but really she's just a huge nerd.
Work For Us
Talk To A Live Person At 3 a.m.
Benjamin is a native Texan. He has a chocolate lab named Augustus Gloop, an affinity for all things Britney, and a near unhealthy obsession with his hair. He also makes what could quite possibly be the best pecan pie in the world.
This Could Be You
Wanna Work for one of Austin's 2015 Best Places to Work?
If you think you have an incredible knack for customer service and won't shy away from hard work, this spot could be yours.
Go to our employment page and let us know what awesome skills you'd like to share with us!